How to have tough conversations?

It’s never comfortable to be on either side of a difficult conversation. However, being able to have a tough talk or deliver unwelcome news – telling someone they’re not getting that raise, intervening when a direct report’s behavior is off base, reviewing the...

How to work with people you don’t like.

5 tips to flip your perspective and improve the relationship The first and most important step in working effectively with everyone is a mindset shift – a shift to apatheia. Apatheia, not to be confused with apathy, is a state of being where you care appropriately...

Fears You’ll Need to Overcome to Be an Effective Leader

The fear of speaking as an authority It’s natural to feel a little fear before speaking to a group as an authority in your field, whether it’s to your team or to a potential client. But don’t let this fear trip you up! Relax before you go on stage by preparing as much...

Two facets of emotional intelligence. How to help your team fight perfectionism!

Perfectionism can cripple teams. Emotionally intelligent leaders can use curiosity, persistence, collaboration, and empathy to help people stay agile and keep improving Aspiring to achieve lofty goals is healthy, as long as it doesn’t become crippling. There is a...

Seven things leaders with emotional intelligence never do.

High EQ leaders don't lose their cool. They don't swallow emotions. Learn about the behaviors to avoid as you build emotional intelligence.   Leaders with high EQ do not: Lose their cool: They won’t lose their temper and lash out at their team during meetings....

10 Aspects Of Emotional Intelligence That Improve Workplace Relationships

Rather than dislike of the job or the salary, a bad relationship with the boss is most likely to result in employees quitting. This has been confirmed in global Gallup workplace studies that found that the calibre of the boss was the primary reason for people staying...

Is Your Small Business A Prime Candidate For Outsourced HR?

Does your small business still manage all the HR in-house? It’s not uncommon for Australian small business owners to look after many of the HR functions like recruitment, orientation, conflict resolution, policies and procedures, payroll, and training themselves – or...

Signs That You Need To Work On Emotional Intelligence

Do you know someone who frequently interrupts others and always seems pre-occupied with their own self-interests? Or maybe you reluctantly recognise these characteristics in yourself? If so, you may have discovered one of the main reasons why you are not achieving the...

Tips For Improving Your Communication Skills In The Workplace According to workplace coaching, communication is one of the most important issues in the workplace. Good communication helps everyone to feel heard and understood, and as a result, everyone benefits from a...

CPD Courses


EQ Academy is proud to present specially selected training that is part of the EQ Lab, allowing you and your teams to obtain CPD points.

Our extensive course catalogue features a wide variety of CPD certification courses which will complement your organisation’s Continuing Professional Development programme.

The accessible, engaging and interactive learning platform will maintain participant interest while helping staff maintain and develop key knowledge and skills to obtain competitive advantage.

Accredited CPD training will ensure that formal qualifications do not become obsolete. Our courses provide the opportunity for professionals to upskill or reskill regardless of age, occupation or education level.

Invest in CPD to build confidence, add value, aid career development and ensure high, consistent standards across the company. We have something for almost everyone!

All courses are accessible and delivered 100% online, through video and audio presentations, with interactive elements and of course a high value interactive assessment which, upon successful completion, results in the CPD certificate.

EQ Academy CPD benefits:

  • Don’t just watch, but learn. We will help you learn through the screen.
  • Meet your professional obligations. Our CPD platform is built so that you can document as you learn and produce status updates and reports with a few clicks.
  • No lock in fees or subscriptions. Pay for packages that suit you and allow you flexibility from as little as US$25 per course.
  • Wide range of unique topics covered to suit any industry, no more boring courses that are painful to watch and act as a tick in the box to access CPD points.
  • All the CPD’s have an assessment after the learning elements.
  • Relax, learn and enjoy!

Course duration ranges from 2-4 hours on average (some a little more) and are all:

  • Self-paced;
  • Interactive, with last-position reminders;
  • Handy study notes feature;
  • In-and-after course resources to supplement understanding; and
  • A course support service and helpline.

Step 1:

 Register and pay – Register online and purchase your CPD Course or Packages

Step 2:

Select Courses – Select your Online CPD Courses from our wide range.

Step 3:

Earn your CPD Points – Complete your Online CPD Courses and download your online CPD Certificate.

Business, Leadership and Management

  • Conflict Management
  • Discipline in the Workplace
  • Induction of New Staff
  • Leading and Motivating a Team
  • Organising and Delegating
  • Performance Management
  • Planning and Allocating Work
  • Stress Management
  • Understanding Leadership

Personal Development and Employability

  • Essentials
  • GDPR
  • Induction Essentials
  • First Aid Programme
  • Understanding Equality and Diversity

Health and Fitness

  • Explore the Principles of Healthy Eating
  • Principles of Weight Management
  • Understand the Principles of Exercise and Fitness

Health and Social Care

  • Alcohol Awareness
  • Dementia Awareness
  • Safeguarding Adults and Children
  • Sexual Health Awareness
  • Substance Misuse Awareness
  • Understanding Anxiety
  • Understanding Depression
  • Understanding Eating Disorders
  • Understanding Stress
  • Understanding the Safe Handling of Medication
  • Mental Health Awareness
  • Mental Capacity Act

Childcare and Education

  • Principles of Internet Safety
  • Safeguarding Adults and Children

Our Online CPD Courses are split into two categories:

Standard – 2 CPD Points each: read through the course material, and earn your CPD Points.

With Quiz – 4 CPD Points each: read through the course material, complete an online 20 multiple choice quiz, and earn your CPD Points.

After you register, you can mix and match between the above, and you can view a short summary of each course before you make your selections.

Our wide range of Online CPD Courses allow you to easily comply with your compulsory CPD requirements at an affordable cost while minimising the time you spend away from running your building business.

Developing leaders into great leaders is a complex task for organisations and HR departments.


It’s extremely challenging for organisations or HR departments to support their leadership when they can’t find the right program or pinpoint why a previous training failed to deliver.

Their leadership doesn’t feel supported to do their best work and often struggle with social and self-awareness issues.

It flows down to other parts of the company, affecting interpersonal relationships, achievements and motivation.

Today’s organisations need empathetic and emotionally aware leaders. Emotional Intelligence (EI or EQ) is that intangible ‘something’ that makes a leader inspirational and worthy of following.

Our Founder & CEO


Ush Dhanak is one of Australia’s leading experts on Emotional Intelligence and the CEO of Emotional Quotient (EQ) Academy.

She uses Neuroleadership and Emotional Intelligence to develop leaders who are productive, empathetic and resilient.

Through the Academy, she and her team offer emotional intelligence training, coaching, corporate workshops, courses and personalised coaching programs for leaders at all levels.

Ush is a popular keynote speaker, and has presented at corporate events in Australia and around the world. She brings diverse experiences, practical knowledge and unique insights from the world of EQ and Neuroleadership.

Our Clients

EQ Lab

Feed your brain with the latest EQ news & events